TruckMate Implementation and Training Consultant - TMW Technology Plaza (Monterey Park)

Employment Type

: Full-Time

Industry

: Miscellaneous



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Department: Professional Services

Our Company

Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations.

Position Purpose

The ideal candidate will have 3 to 5 years of experience implementing enterprise application software with external clients. The candidate will find and implement the best working solutions, processes for clients, help them define, and resolve any issues that may arise as well as show them the best way of getting to their required result. Additional responsibilities include customer training, problem identification, issue mediation and deliver a course of action while implementing software to our clients.

Position Accountabilities

Determine customer business requirements and model TruckMate as the appropriate solution

On-Site Training - to clients who purchase new modules/functionality and/or hire new staff and support Go Live processes

Remote training as needed.

Performs other duties as assigned/requested

Minimum Requirements

At least 5 years of experience implementing and/or supporting software with external clients

BA/BS or equivalent experience

Knowledge of Microsoft Office applications

Ability to travel overnight 4 to 5 days per week

Ability to work independently

Strong ability to translate business issues into systems and operational solutions

Time management skills to handle multiple task assignments and prioritize work appropriately

Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives

Demonstrable ability to learn quickly, and to remain current with rapidly developing software in an ever-changing industry

Strong follow-through, with a willingness to take on whatever tasks are needed to complete the job. Ability to own and manage projects from end to end

Excellent verbal and written communication skills demonstrating the ability to work with customers inside or outside of the company

Working knowledge of the trucking industry and its terminology

Working knowledge of all aspects of the Truckmate software

Working knowledge of database administration

Knowledge/comprehension of SQL language

Trimble Inc. is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D

#Implementation


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