Perform a range of duties to support patient direct care needs:
Assist the patient in changing into and out of clothing for surgery
Collect patient forms/ paperwork and compile charts as required
Secure and ensure safekeeping of patient clothing/ belongings in designated locked area
Assist with post-op nutrition as directed by the RN by providing packaged snacks and drinks
Apply compression boots as directed
Assist patient with ambulation as needed
Perform simple sterile dressings
Discontinue short peripheral IV catheters
Orient patient to surroundings
Check patients for ID bands
Adhere to standard precautions
Adhere to hand hygiene guidelines
Collect, perform and document patient data, specimens and aspects of care:
Take and records vital signs
Perform and record blood glucose testing
Perform and record Urine Hcg testing results
Record, download and transmit 12 lead ECG
Assist with equipment preparation and set up:
Retrieve equipment from other areas in the Surgery suite and Center too
Clean equipment between patient use and store, covered, in appropriate areas
Clean and prepare patient bays
Set up the following equipment for patient use:
Vital Sign monitors
Portable oxygen cylinder
Simple Venturi mask
Aerosol nebulizer system
Pulse oximeter and probe
Suction canister-liner system
Temporal Artery Thermometer
Assist in providing a safe and comfortable patient/family experience:
* Clean and prepare occupied and unoccupied stretchers * Provide intermittent and constant observation of patients at risk for injury as directed by RN * Assist with meeting patient/family comfort needs, to include:
Maintain patient and family confidentiality.
Respond to patient and family requests, including answering patient call lights in a timely manner.
Seek registered nurse assistance when necessary to meet patient/family needs.
* Communicate in a respectful manner. * Monitor patient for safety and report changes immediately to RN.
In the Pre-op and PACU Unit, remove medications from the pneumatic tube system and deliver them directly to the registered nurse responsible for the patient as directed.
Provide care appropriate to age group of patients on assigned unit(s) as described in the relevant unit profiles.
Perform all duties to provide high quality performance and meet efficiency standards.
Work collaboratively with Surgeons and the Medical Director to accommodate their needs and priorities in caring for the ambulatory surgical patient.
In collaboration with the Nurse Manager and Perioperative Resource Nurse, identify and meet own learning needs. Complete annual required training and update knowledge through periodic in service training.
Perform other duties related to the Patient Care Associate role delegated by a registered nurse.
CUSTOMER SERVICE RESPONSIBILITIES
Conveys Compassion: Demonstrates awareness and shows sensitivity to others' needs.
Respectful of Others: Considers others' viewpoints and treats others with honesty, fairness and integrity. Speaks highly of the capabilities of the hospital and its staff.
Attentive to Others: Actively looks for ways to help customers by identifying and proposing appropriate solutions and/or services.
Collaborates with Others: Maintains cooperative working relationships and builds team identity. Promotes a friendly, cooperative climate within the department and hospital setting.
Accountable for Actions: Establishes a high degree of trust and credibility with others. Evokes confidence in character, abilities and truthfulness. Demonstrates efforts to succeed and excel. Guards patient privacy
Informative: Proactively shares information with others.
Adaptable to Others: Manages multiple demands, shifting priorities and rapid change. Adapts plans, behavior or approaches to fit major change situations.
Acts Professionally: Builds trust through reliability and authenticity. Demonstrates results-oriented behavior. Develops constructive, cooperative relationships with others.
Emotionally Self-Aware: Understands the implications of own emotions and manages appropriately.
Safety: Is aware of and adheres to safety measures for both patient and staff.
Note: These roles are consistent with the application of professional delegation as outlined in the Board of Registration in Nursing and Nurse Practice Act.
High school diploma or equivalent is required.
Nursing Assistant Certificate required.
* Knowledge of English language sufficient to read, speak, and write accurately. * Knowledge of simple arithmetic. * Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self.