Under the supervision of the General Manager, the Assistant Manager directs associate activity to provide efficient, high quality customer service and achieve retail sales targets. The Assistant Manager trains and motivates staff, while assisting in all areas of store operations and supervision.
Performs supervisory and administrative duties
Responsible for opening and closing store procedures
Delivers exceptional customer service through personal contact with customers
Responsible for performing GM duties in their absence to include administering job performance documentation to associates
Assists in supervising, training, developing and coaching all associates
Assists in staff scheduling
Reviews all corporate communications and reacts accordingly
Partners with supervisors or corporate office regarding store issues
Responsible for ensuring all staffing needs are met including recruiting and interviewing
Drives store sales and controls expenses
Uses financial reporting to drive business opportunities
Assists payroll process and ensures budget is in line with plan
Responsible for maintaining assigned zone
Sets and maintains MPP, plan-o-grams and other merchandise directives
Receives freight per company policy
Ensures the execution of company data integrity process
Adheres to and holds associates accountable to all standard operating procedures, policies and Best Methods
Responsible for cash handling procedures including, but not limited to, preparing and dropping bank deposits
Authorizes register functions including post voids, returns and discounts
Complies with corporate Loss Prevention and Human Resources policies and procedures
Executes corporate Marketing initiatives such as final mile marketing, fundraising and business to business programs
This job description is not all-inclusive. Additional responsibilities will be determined by General Manager, as dictated by store needs.
Lift, push, and pull 50 lbs.
Frequent kneeling, bending and stooping
Standing throughout entire shift
Associated topics: assistant manager, co manager, department supervisor, director, general manager, leader, sales lead, shift supervisor, supervise, team lead
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.