Engineering Lead

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Job Description - Engineering Lead (90239851)Job Description Engineering Lead - 90239851Primary Location:US-New Jersey-WhippanyJob Type:Permanent/RegularPosting Range:8 Aug 2019 - OngoingDescription Engineering Lead, VPWhippany, NJThe Contact Center is looking for an VP Engineering Lead in our Whippany, NJ campus.  The Contact Centre Transaction Cycle is responsible for proving technical solutions to support the Contact Center operations globally.As a member of the Customer Contact team you will be joining a dynamic group that look after the end to end delivery of technology across the entire Barclays Contact Center estate.  We architect, build, develop and release software and infrastructure for core voice platforms, speech and IVR applications and other customer interaction channels (e.g. Chat, Video) to give our customers and agents a consistent cross channel experience.What will you be doing? •Helping deliver quality solutions, providing technical excellence and innovation, technical product ownership and leadership of other developers  •Leading and be accountable for all system engineering activity for one or more applications / products across the end-to-end software development lifecycle•Maintaining an in-depth, end-to-end technical understanding of applications/products, being recognized as the ‘go to’ contact for technical queries, live incidents and problems.•Ensuring that the technical integrity and quality of the applications/products are maintained across their lifetime.•Reviewing and approving any technical changes being proposed, both for self and team.•To lead and manage the people and workload of a global development team to deliver high quality, consistent software, whilst focusing on wellbeing and career development.•To ensure alignment to technology roadmap, DevOps and automation agenda•Ensure that all engineering assignment work is completed to budget, time and quality requirements. •Promote need for documentation of all work in accordance with agreed standards, and with re-use in mind.What we’re looking for: •8+ years’ experience with application architecture and strategy•8+ years’ experience with applications and technology platforms•8+ years’ experience with multiple infrastructure and hosting platforms including Cloud technology•8+ years’ experience with multiple business units, portfolios, programs and projects•8+ years’ experience with Program and project processes, tooling, assurance and supportSkills that will help you in the role: •Project delivery•Workforce, cost and financial management•Exposure to Service Orientated Architecture design principles, service definition and web services implementation including external exposure of API components•Experience of software development using Java (Servlets, JSPs, EJB, Javascript) •Developing against Internal and external cloud platforms and provisioning, Infrastructure as code•Experience with developing software for Contact Centre capabilitiesWhere will you be working?At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment. Interested and want to know more about Barclays? Visit for more details. #techcareersOur Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.  It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Our BenefitsOur customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.

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