Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits, withdrawals and processing loan payments. Promote and advise on the banks products and services.
MAJOR DUTIES & RESPONSIBILITIES:
Accept cash and checks for deposit and check accuracy of deposit slip
Identify customers, validate and cash checks
Process cash withdrawals
Receive and verify loan payments
Perform services for customers such as ordering checks and bank cards
Perform specialized tasks such as preparing official checks and money orders
Record all transactions promptly, accurately and in compliance with bank procedures
Answer inquiries regarding checking and savings accounts, as well as other bank related products
Seek to resolve issues and problems with customers accounts
Explain and promote bank products and services to customers
Identify referral opportunities and make relevant referrals
End of day balancing of cash and checks in teller cashbox
Ensure compliance with all internal controls and established bank policies and procedures
Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
Bank of Greene County is a federal contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
BANK SECRECY ACT (BSA)
Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments.
Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer.
All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer.
The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Banks Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Banks BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employees compliance violations may result in termination, individual fines, and possible imprisonment.Requirements
EDUCATION & EXPERIENCE:
High school diploma or equivalent
One year cash handling experience
Customer service experience
Good interpersonal, communication and computer skills
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